The Art of Onboarding: Getting Them to Stay

Published on 3 November 2024 at 15:57

New Employee Onboarding - More than a Coffee Mug and a Company Pen!

So, you’ve hired a new employee—congrats! But before you hand them that company-branded mug and pen, let’s talk about how to make sure they actually stick around. Onboarding is about more than just showing them where the bathroom is and tossing them into a sea of paperwork. It’s an opportunity to set the tone for their entire experience at your company. Let’s dive into some best practices and share a few HR fails.

Best Practices for Onboarding

Good onboarding starts before the new hire even walks through the door. It’s all about preparation, communication, and making sure your new employee doesn’t spend their first week staring at a blank computer screen wondering if they made the right choice. Here are some best practices:

Pre-boarding is key

Make sure the new hire has all the necessary paperwork done ahead of time and ensure their desk (or virtual setup) is ready. Trust me, there’s nothing worse than a new hire sitting at a bare desk, with no computer or credentials, twiddling their thumbs on day one.

Set clear expectations

During the onboarding process, don’t just talk about job duties. Discuss your company culture, values, and what success looks like in their role. Paint the big picture!

Make it personal

It’s not all about paperwork and procedures. Take some time to get to know the new hire personally. A welcome lunch or informal meet-and-greet with the team can go a long way.

 

HR Fail Moment

A new hire was given a desk… in a conference room. No team, no introduction to colleagues. They spent the first week believing they’d been hired as an independent consultant. Spoiler alert: they didn’t last long.

 

Tips for Creating a Memorable First Day (Without the Awkwardness)

Let’s be honest—first days can be nerve-wracking. The goal is to make the new hire feel comfortable and excited, not like the awkward kid on the first day of school. Here’s how to keep it smooth:

  • Have a warm welcome ready. Whether it’s a friendly email before they arrive or a small welcome kit on their desk, it’s all about making them feel like part of the team from the get-go.
  • Avoid overwhelming them with paperwork. Sure, there’s always some paperwork to do, but don’t make the first day a marathon of signing forms. Break it up with casual introductions, a tour of the office, or a team lunch.
  •  A buddy system works wonders! Pair them with a “buddy” who can help them navigate the ropes—someone who’s not their boss, so they feel comfortable asking questions, no matter how small.

 

Onboarding isn’t just about filling out forms and giving out swag—it’s about making a lasting first impression. Whether you’re avoiding IT disasters or steering clear of uncomfortable first-day moments, remember that a little preparation goes a long way. Because when it’s done right, onboarding is more than just a formality—it’s the foundation of a great employee experience. And trust me, they’ll remember more than just that coffee mug.